CS Forum Representative
From WoWWiki
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Customer Service Forum Representatives are Game Masters of World of Warcraft. Instead of logging into the game to deal with player tickets, they actively post on the Customer Service Forum amongst other things to help players with issues they may be experiencing. Occasionally, CSF GMs log into the game to deal with issues that require in-game attention; otherwise they spend the majority of their time on the forums.
The CSF GMs are based in Irvine, CA, and Austin, TX[1].
You can leave feedback for these GMs just as you would a normal GM, you would e-mail WoWGMFeedback-US@Blizzard.com.
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Current CS Forum GMs
(All shift times are in Pacific Time, and verified as of May 15th, 2008[2])
Irvine, CA
Austin, TX
- Ananathes (7AM-4PM, on Latin American CSF)
- Belfaire (4PM to 1AM)
- Aredek (5AM to 2PM)
- Reythur (2PM to 11PM)
- Auryk (9AM to 6PM)
- Orlyia (10PM to 7AM)
Previous CSF GMs
(Please note that when a CS GM moves on it's not announced.)
