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'''Customer Service Forum Representatives''' are the [[Game Masters]] of ''World of Warcraft''. Instead of logging into the game to deal with player tickets, they actively post on the [http://forums.worldofwarcraft.com/board.html?forumId=11112&sid=1 Customer Service Forum] amongst other things to help players with issues they may be experiencing. Occasionally, CSFR GMs log into the game to deal with issues that require in-game attention; otherwise they spend the majority of their time on the forums.
{{merge|Blizzard forum poster}}
 
Customer Service Forum Representatives are [[Game Masters]] of World of Warcraft. Instead of logging into the game to deal with player tickets, they actively post on the [http://forums.worldofwarcraft.com/board.html?forumId=11112&sid=1 Customer Service Forum] amongst other things to help players with issues they may be experiencing. Occasionally, CSF GMs log into the game to deal with issues that require in-game attention; otherwise they spend the majority of their time on the forums.
 
   
The CSF GMs are based in Irvine, CA, and Austin, TX<ref>http://forums.worldofwarcraft.com/thread.html?topicId=6440917971&sid=1&pageNo=7#136</ref>.
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The CSFR GMs are based in Irvine, CA and Austin, TX.<ref>http://forums.worldofwarcraft.com/thread.html?topicId=6440917971&sid=1&pageNo=7#136</ref>
   
You can leave feedback for these GMs just as you would a normal GM, you would e-mail [mailto:WoWGMFeedback-US@Blizzard.com WoWGMFeedback-US@Blizzard.com].
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You can leave feedback for these GMs just as you would a normal GM. (e-mail [mailto:WoWGMFeedback-US@Blizzard.com WoWGMFeedback-US@Blizzard.com]).
   
 
== Current CS Forum GMs ==
 
== Current CS Forum GMs ==
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(All shift times are in Pacific Time, and verified as of May 15th, 2008<ref>http://forums.worldofwarcraft.com/thread.html?topicId=6440917971&sid=1&pageNo=6#108</ref>)
 
 
=== Irvine, CA ===
 
=== Irvine, CA ===
* [[Vrakthris]] (2PM to 11PM)
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*[[Vrakthris]]
 
*[[Auryk]]
* [[Syndri]] (5AM to 2PM)
 
* [[Malkorix]] (10AM to 7PM)
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*[[Zenlyth]] (Latin American CSF)
  +
*[[Arrestide]]
  +
*[[Khromuk]]
  +
*[[Nevalistis]]
 
*[[Roraks]] (Latin American CSF)
  +
 
=== Austin, TX ===
 
=== Austin, TX ===
 
*[[Orlyia]]
*[[Zenlyth]] (7AM - 4PM, on Latin American CSF)
 
*[[Ananathes]] (7AM-4PM, on Latin American CSF)
 
*[[Belfaire]] (4PM to 1AM)
 
*[[Aredek]] (5AM to 2PM)
 
*[[Reythur]] (2PM to 11PM)
 
*[[Auryk]] (9AM to 6PM)
 
*[[Orlyia]] (10PM to 7AM)
 
   
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=== Billing Support Representatives ===
== Previous CSF GMs ==
 
  +
*[[Harlsoco]]
  +
 
== Previous CSFR GMs ==
 
*[[Ananathes]] (Latin American CSF)
 
*[[Aredek]]
 
*[[Batta]]
 
*[[Batta]]
 
*[[Belfaire]]
 
*[[Berghe]]
 
*[[Berghe]]
*[[Kaone]]
 
 
*[[Caerrus]]
 
*[[Caerrus]]
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*[[Kaone]]
  +
*[[Malkorix]]
 
*[[Pavonum]]
 
*[[Pavonum]]
 
*[[Reythur]]
(Please note that when a CSF GM moves on it's not announced.)
 
 
*[[Syndri]]
   
  +
==Previous Billing Support Representatives==
[[Category:Blizzard forum posters]]
 
  +
*[[Bheralrul]]
  +
*[[Sirantus]]
  +
 
==Forum lingo==
 
CSFR = Customer Service Forum Representative
   
==Forum Lingo==
 
CSF = Customer Service Forum
 
 
SBTALOL = Server Busy, Try Again (LOL)
 
SBTALOL = Server Busy, Try Again (LOL)
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***Quoted for Turtle*** = [[Auryk]]'s way of saying "Quoted for Truth"
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Quoted for Turtle = [[Auryk]]'s way of saying "Quoted for Truth".
  +
  +
Soon™ = [[Soon]]
   
 
== References ==
 
== References ==
 
<references/>
 
<references/>
 
[[Category:Blizzard forum posters]]

Revision as of 00:12, 15 September 2010

Customer Service Forum Representatives are the Game Masters of World of Warcraft. Instead of logging into the game to deal with player tickets, they actively post on the Customer Service Forum amongst other things to help players with issues they may be experiencing. Occasionally, CSFR GMs log into the game to deal with issues that require in-game attention; otherwise they spend the majority of their time on the forums.

The CSFR GMs are based in Irvine, CA and Austin, TX.[1]

You can leave feedback for these GMs just as you would a normal GM. (e-mail WoWGMFeedback-US@Blizzard.com).

Current CS Forum GMs

Irvine, CA

Austin, TX

Billing Support Representatives

Previous CSFR GMs

Previous Billing Support Representatives

Forum lingo

CSFR = Customer Service Forum Representative

SBTALOL = Server Busy, Try Again (LOL)

Quoted for Turtle = Auryk's way of saying "Quoted for Truth".

Soon™ = Soon

References