Help request

From WoWWiki

A request for in-game help from a Game Master that is trackable via a ticket.

Valid Reasons for a Help Request

Here is a non-definitive, unofficial list of valid reasons for a help request:

• A major bug, like a broken instance entrance or a hole in the world.
• An exploit of some sort, like a PvP combat cheat, altering a game mechanic, or Gold Farmer macro.
• A harassment event, like obvious racial or sexual harassment or threats of real world physical violence.
• Other violations of the License Agreement.