He was born on Chicago. He is a lifelong video game player, he started playing on Atari and learned to program pretty early on. He got a degree in computer engineering and went to work writting software but his life's pation was the video games, then he worked in a company called Game Refuge but later on he looked up for a job in Blizzard because he liked very much the games of Starcraft and Diablo.[1]
He and his staff members build the programs that the rest of the team uses to build WoW, there are couple different kinds of programs but the one that has the most people dedicated full time to it is WoW Edit. He and his staff also try to make things easier to the designers, so that they can be more efficient. Their principal downside, like in all software developments, are the bugs.[1]