Wikia

WoWWiki

Technical support

Talk0
101,784pages on
this wiki

Technical support, commonly known as "tech support", is the support segment of Blizzard responsible for technical issues in their games and cases are usually handled on a game-specific basis.

They can be contacted in US and Oceanic through the following methods: All Products (en-US)

They can be contacted in Europe through the following methods: World of Warcraft (en-EU)

Support numbers
As of 2014, phone support has been effectively eliminated outside of a callback system. This means that you are unable to directly call into Blizzard and must go through their support page battle.net.[1]

Some of the phone numbers below are given as "Billing/Support" contact numbers, but support agents seem to give out tech support numbers as the same numbers in their support blue posts.

Web chat and phone number availability Edit

In January 2013, Blizzard introduced live in-browser web chat as a support channel, and changed how the Battle.net Support website makes contact channels available to players. Depending on the player's selections, the support site offers the option to either file a ticket, use web chat, or call a phone number. As part of this change, Blizzard no longer lists phone numbers for support on the site.[2]

Videos Edit

Blizz Customer Support Videos
WoW - Account security: General tips WoW - What to do after being hacked
Account security General tips - World of Warcraft (WoW) Battle06:03

Account security General tips - World of Warcraft (WoW) Battle.net

How to use the Battle.net Physical Authenticator How to use the Battle.net Mobile Authenticator

References Edit

  1. ^ Blizzard Entertainment 2014-01-10. Blizzard Customer Support Callback. Official World of Warcraft Game Site.
  2. ^ Blizz 2013-01-12. Try Live Web Chat to Contact a Game Master. Blizzard Support Blog (US).

See also Edit

External links Edit

Battle.net
Blizzard
Videos
News

Around Wikia's network

Random Wiki